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The debate over paper documents versus digital or electronic documents continues to be discussed and deliberated. This may seem somewhat surprising, given how much of the business world has become fully digitised. This is true even of small businesses, as increasing numbers of business owners invest in digital data management systems. The consensus seems obvious: electronic data platforms are here and their domination of the world of data realm will only continue to grow.

In the latter part of 2020 and into 2021: COVID-19 has changed the way we work. There are many ways in which these changes have already manifested themselves. This article will explore five ways as to how COVID-19 has changed the workplace as we know it.

The COVID-19 pandemic has had an impact on the way businesses keep their records and manage their data. New approaches to document management were required as the so-called ‘new norm’ took hold in 2021 and, no doubt, beyond. This article will provide some insights into how COVID-19 changed records and data management.

The principal message of this article is a simple one: you should not shred your own documents! However, as with so many things in business,